Suggested tips for when your internet browser might be blocking your camera access.
- For best compatibility, we recommend using Google Chrome or Mozilla Firefox. If you are having an issue with one and the following steps do not resolve it, please try the other.
- Clear your cache and cookies from your internet history.
- Navigate to your browser settings, then privacy and security settings. Under “site settings” make sure the camera is set to “allow” or otherwise not blocked for both the browser and zenni.com.
- Once you have confirmed the browser is not blocking your camera’s access, please log in to zenni.com and try again.